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Shipping in Australia

Our main carrier for shipping is Australia Post. Shipping is automatically calculated at checkout using the current rates for Australia Post. We know you’d like your order delivered as quickly as possible, once we receive your order (if the product is in stock) we will process it within 2-3 business days. As many of our products are made to order you can expect a maximum 14 business day turnaround, we will send you a confirmation email with the delivery time-frame once you have placed your order. Delivery of your order will also depend on the delivery address, time of year and product availability, we will do our best to fulfill your order as quickly as we can.

Shipping Internationally

International shipping is available on particular items, email your order enquiry to jen@chopsfortea.com

Returns & Exchanges

If, for any reason you are not completely satisfied with your Chops For Tea Kitchenware purchase, you can send it back for an exchange, credit note or refund. Items must be returned in their original condition. We do not cover the return shipping cost, but exchanges will be shipped out at no additional cost. Simply send us an email, we will send you a returns form to complete and return with the item to us within 14 days of purchase. It must be in the original condition you received it (with tags or belly band attached) Once your return is received, we will notify you if you are eligible for an exchange, credit or refund. Your new item(s) will be shipped out at no additional cost or a credit note refund will be issued.

Send your return to:
Returns
Chops For Tea Kitchenware
62 Doveton Street
Castlemaine VIC 3450 Australia

EXCHANGES are available on all products within 14 days of purchase
CREDIT NOTES are available on all products within 14 days of purchase
REFUNDS are available on all products excluding sale and promotional items (within 14 days of purchase)

If you have other questions about your return email jen@chopsfortea.com